Betsy Fallon
Vice President of Customer Experience
Betsy Fallon serves as Vice President of Customer Experience. Betsy is a senior executive with 20-plus years of success in the business world, developing successful strategic and tactical leadership building for multiple companies. She has spent most of her career at SDL International, where she served as Executive VP of Global Client Services. Betsy honed her customer service skills here, while also driving growth and maximizing customer satisfaction. She has a wealth of cross-functional experience in marketing and support services and has a hands-on approach to her everyday work and customer service. Betsy holds a Bachelor of Arts from American University, as well as a MS in Organization Development from the University of Miami.
All Posts by Betsy Fallon
The Exhilarating Mission of Customer Success
When I joined Evolv a few months ago, I was immediately struck by how absolutely customer-centric the company is. Evolv has served its customers obsessively, which, in my experience, is what successful companies do, especially when they’re in start-up mode since every new customer becomes a potential reference to help land the next one. Now, as the company scales,...